Last updated: March 11, 2026

Overview

Tourcito LLC ("Tourcito", "we", "us") provides a marketplace that connects travelers with local guides for in-person experiences. This policy describes how we handle personal information across our app, website, and related services.

Information we collect

We collect information you provide (such as name, email, profile details, booking information, preferences, and communications). We may also receive usage data (device, log data, diagnostics) and limited location context to support bookings and safety expectations.

How we use information

To operate and improve the service, facilitate bookings, communicate with travelers and guides, provide support, personalize content, and comply with legal obligations.

Sharing

We share information to deliver the service (for example with guides involved in a traveler booking), with service providers (such as hosting, analytics, communications), and as required by law. We do not sell personal information.

Data retention

We retain information for as long as needed to provide the service, meet legal requirements, and resolve disputes. Retention periods depend on account activity and regulatory needs.

Security

We use administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.

Your choices

You may update profile details, request access or deletion where applicable, or opt out of certain communications. Contact support@tourcito.com for privacy requests.

Children

The service is not directed to children under 16. If we learn a child’s data was collected, we will take steps to delete it.

International transfers

Your information may be processed in the United States or other locations where we or our service providers operate, subject to appropriate safeguards.

Contact

For privacy questions, contact us at support@tourcito.com.

This page is provided for general information and will be reviewed by counsel. Some details may be updated before launch.